Privacy Policy

At TkellKnives.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase products from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third-party payment gateways)

b. Non-Personal Information

IP address
Browser type and version
Device information
Website usage data (e.g., pages viewed, time spent, and referring URLs)

c. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and enable certain functionalities (e.g., shopping cart).

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders
To communicate with you about your purchases, promotions, or updates
To improve our website and customer experience
To detect and prevent fraud or unauthorized activities
To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third parties for the following purposes:

Payment Processing: Securely handled by payment providers such as [Accept.blue or PayPal].
Shipping Partners: To fulfill and deliver your orders.
Analytics Providers: To analyze website performance and user behavior (e.g., Google Analytics).

We may also disclose your information if required by law or to protect the rights, property, or safety of TkellKnives.com, our users, or others.

4. Data Security

We take reasonable precautions to protect your personal information, including:

Secure Sockets Layer (SSL) encryption for data transmission
Regular security audits
Restricted access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal or operational constraints.
Opt-Out: Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at customerservice@tkellknives.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Cookies and Tracking

We use cookies to:

Keep your shopping cart active
Remember your preferences
Analyze website performance

You can manage or disable cookies through your browser settings, but this may impact certain features of the site.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. Visitors and Customers must be over the age of 18 to use our website.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

11. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

12. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

12. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

13. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

14. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

15. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

16. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

TkellKnives.com
Email: customerservice@tkellknives.com
Phone: 706.934.6589